Shipping policy

I aim to ensure a smooth, safe and efficient shipping experience for all customers. Please review the following details regarding my purchase policy for original artwork and shipping policy for canvas prints, prints, keepsake boxes and Wall clocks.

 

For the purchase of original artwork I use Escrow.com to reduces the risk of fraud by acting as a trusted third-party that collects, holds, and only disburses funds when both the Buyer and Seller are satisfied.

Here is how escrow.com works:

1. Buyer and seller agree to terms. Either the Buyer or Seller initiates a transaction. After all parties agree to the terms of the transaction.
2. Buyer pays Escrow.com. The Buyer submits a payment by approved payment method to our secure Escrow Account, Escrow.com verifies the payment, then the Seller is notified that funds have been secured “In Escrow”.
3. Seller ships merchandise to Buyer. Upon payment verification, the Seller is authorized to send the merchandise and submit tracking information. Escrow.com verifies that the Buyer receives the merchandise.
4. Buyer accepts merchandise. The Buyer has a set number of days to inspect the merchandise with the option to accept or reject it. If not approved, the Buyer will raise a dispute and enter the dispute resolution process.
5. Escrow.com pays the Seller. If the merchandise is accepted, Escrow.com releases funds to the Seller from the Escrow Account.

Shipping policy for canvas prints, prints, keepsake boxes and wall clocks:

Processing Time:

• All print orders are processed within 5-7 business days. Orders are not shipped or delivered on weekends or holidays.
  
• During peak periods, processing times may be extended slightly. We will communicate any delays or issues that may arise during processing.

Shipping Rates and Delivery Estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Domestic Shipping (USA):

• Standard Shipping: 5-7 business days
  

International Shipping:

• Standard International Shipping: 10-21 business days, depending on the destination country.
• Please note that international shipping times may vary due to customs processing.

Shipping Destinations:

We currently ship to most countries worldwide. If your location is not listed at checkout, please contact us for assistance.

Customs, Duties, and Taxes:

• For international orders, the recipient is responsible for any customs and taxes that may apply.
• We are not responsible for delays caused by customs.

Packaging:

All prints are carefully packaged in protective materials to ensure they arrive in perfect condition. 

Shipping Delays:

While we strive to deliver orders within the estimated timeframes, we are not responsible for delays due to weather conditions, customs, or other factors beyond our control.

Lost or Damaged Orders:

• If your order is lost or damaged during shipping, please contact us immediately with your order number and any relevant details.
• We will work with the courier service to resolve the issue and ensure you receive your print.

Changes to Shipping Policy:

We reserve the right to update or modify this shipping policy at any time. Any changes will be reflected on this page.

If you have any questions or concerns about your shipment, please don't hesitate to contact me here.